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Multi-agency Referral: Reporting concerns (MARF)

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Multi-agency referral: Reporting concerns

Non-Emergency: If you believe that the risk is significant and is a child protection issue but the child is in no immediate danger you must complete a Multi Agency Referral Form (MARF) as soon as possible and within a maximum of 24 hours. Please send your completed MARF via secure e-mail to: .

Emergency: If a child is at imminent significant risk of harm/immediate danger you should consider calling 999 in the first instance (for Police or Ambulance) and contacting Children’s Social Care by telephoning Sandwell’s Contact Centre on 0121 569 3100 (out of office hours is the same number). You will be expected to complete a MARF without delay.

If you have safeguarding or child protection concerns in relation to children please consult the SSCB Multi Agency Thresholds Document (is currently under review and will be added as soon as possible) and if necessary make contact with Sandwell Children’s Services, including Early Help.

If you believe that Early Help services will be able to assist the family through either yourself as the lead professional or through additional Early Help Services or via the Community Operating Groups (COGs) then refer via the e-caf system (training is available). Alternatively a paper Early Help Assessment obtained from the website can be sent in which should be e-mailed securely to (please note that the email will only be secure if it is also coming from a secure email address i.e. gcsx/

For enquires or queries regarding new referrals/early help cases or advice and guidance please contact the Early help Desk on 0121 569 3100.


This page is correct as printed on Thursday 26th of May 2022 06:39:11 PM please refer back to this website ( for updates.